Business Human Resources Manager, North Africa














Position Title: Business Human Resources Manager

Location: North Africa

FT/PT: Full-time

Deployment: as soon as possible

Length of Service: 1- 4 years

Responsibilities
Strategic Work:

  • Recruiting: hire new employees to ensure that the company has enough staff to accomplish current operations and future plans
  • Training: evaluate and develop employees through a systematic program
  • Administration and Benefits: manage employee documents, clarify compensation packages, and ensure salary payments
  • Work Satisfaction: resolve relational problems and ensure a high morale among staff

Tactical Work:

1. Recruiting:

A. Expatriates

i. Travel to America twice a year, and network with 10 organizations each trip

ii. Travel to international Serge Apprenticeship locations twice a year to raise awareness of recruitment needs

iii. Manage (and develop) a list of contacts who represent our recruiting pipeline. Communicate through email and/or phone with each contact quarterly. Share profiles of the jobs we have available and seek to recruit people from their network or organization.

B. Nationals:

i. Develop employment ads for needed positions

ii. Place employment ads online or in appropriate locations

iii. Conduct a three-step interview process with interested candidates (email, phone, and in-person)

C. Coordinate and manage (along with existing staff) an introduction and training process for each new employee

2. Training:

A. Maintain and create job descriptions

B. Identify “Core Competencies” that are required by each position

C. Develop training modules for each Core Competency

D. Develop tests for employee proficiency in each Core Competencies

E. Develop a training programs

F. Manage a training calendar

3. Administration and Benefits

A. Maintain updated employee documents

B. Coordinate with accountant and in-house bookkeeper to ensure that employees are   paid

C. Manage and renew employee liability insurance

4. Work Satisfaction

A. Meet monthly with each employee to check-in on job satisfaction

B. Meet with employees as necessary to address relationship conflicts

C. Plan quarterly staff parties or outings

D. Assist the Director of Operations with discipline and firing of employees, by meeting and discussing company expectations and employee behavior

Requirements and Critical Qualities:

  • Ability to see business as a valuable God-honoring career path for life overseas
  • Knowledge of Microsoft Office
  • Problem-solving skills
  • Experience in completing tasks on time
  • Basic leadership abilities
  • French language (desirable but not required)

To begin the application process, fill out a Go Form at www.serge.org/go .